FIG Peer Review Journal


Computer Assisted Mass Appraisal(CAMA)Application for Property Tax Administration Improvement in Malaysia (6855)

Norhaya Kamarudin and Dzurllkanian Daud (Malaysia)
Dr. Norhaya Kamarudin
Associate Professor
Universiti Teknologi Malaysia
Department of Real Estate, Faculty of Geoinformati
Universiti Teknologi Malaysia
Johor Bahru
Corresponding author Dr. Norhaya Kamarudin (email: norhaya[at], tel.: 607 5530839)

[ abstract ] [ paper ] [ handouts ]

Published on the web 2014-03-21
Received 2013-11-15 / Accepted 2014-02-06
This paper is one of selection of papers published for the FIG Congress 2014 in Kuala Lumpur, Malaysia and has undergone the FIG Peer Review Process.

FIG Congress 2014
ISBN 978-87-92853-21-9 ISSN 2308-3441


Property tax is one of the most important source of income for local authorities to manage their administrative areas. Efforts to improve property tax administration should be given priorities and one way to increase the administrative capacity of the organisation is through the application of the CAMA system. This paper evaluates the application of the CAMA system in assessing property tax administration in Malaysian local authorities. A survey on 49 local authorities was carried out to assess the administrative capacity of local authorities in terms of human and technological resources and knowledge on the CAMA system as well as the benefits they gained from the system. Response from the questionaires indicated that although there are limited capacity, most of the local authorities are willing to adopt the system.
Keywords: n/a