FIG Peer Review Journal


Exploring Smart Reliability Centred Maintenance in Property Management (10272)

Chan K (Hong Kong SAR, China)
CHC Management Group
Hong Kong SAR, China
Corresponding author Mr CHAN K (email: bskhchan2002[at]

[ abstract ] [ paper ] [ handouts ]

Published on the web 2020-02-28
Received 2019-10-01 / Accepted 2020-02-03
This paper is one of selection of papers published for the FIG Working Week 2020 in Amsterdam, the Netherlands and has undergone the FIG Peer Review Process.

FIG Working Week 2020
ISBN 978-87-92853-93-6 ISSN 2307-4086


This research is to explore the effectiveness of smart application of Reliability Centred Maintenance (RCM) in property/maintenance management, supported by Hong Kong practical cases; whilst identifying the key success factors of RCM in this industry. Quantitative approach through predesigned questionnaire survey and qualitative approach via interviews for verifications with major stakeholders in the property management industry will be conducted to project a comprehensive investigation of the RCM issues to cast some lights for future advancements.
Keywords: Professional practice; Standards; Cost management; Reliability Centred Maintenance, property management, maintenance management, key success factors.